Tag: users

Personal ethics in the library

Morgan at Exploded Library got me thinking about this more fully with his recent blog post “Living with myself as a law librarian“. He pondered his dilemma – “what happens if I am indirectly helping a client do things which conflict with my personal values?” He also ponders whether “these questions are a lot easier …

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Giving the user what they don’t want

Got thinking about this topic the other day at work. We are trialling self-serve holds, where the patron collects their own hold. We are trialling it, because our holds are getting out of control, since we changed our LMS with a consortia of now 12 library services and dropped our holds fee. So now our …

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