Category: feedback

Blog June 2013 – Day 10 – Social media monitoring

We planned an afternoon out and thought it would be nice to eat lunch somewhere close to our intended destination. So I went online, looking for eatery options and discovered a range of reviews available for the one I chose to focus on. The reviews were mostly very positive, but a couple were not, focused on …

Continue reading

User expectations

I am pleased to say that at our library, we most often discover to our delight, that we have exceeded our users expectations. We have more, offer more, help more etc, than they expect – give good quality content and good customer service. But I also have to admit, that we also get people who …

Continue reading

CIL 2007 – Dynamic Instructional Content: Library 2.0 on a budget – Chad Boeninger

Chad’s voice is Library Voice, check it out. What this presentation is about is wikis, blogs, podcasts, screencasts, surveys, polls, and other tools. Learning occurs everywhere, not just in the classroom. Librarians teach one shot instruction sessions, often attempting to squeeze too many learning objectives into the one session. Pre-class preparation – alternatives to handouts …

Continue reading