ALIA Online 2013 Conference – Day 2

Liam Wyatt is a local Wikipedia guru sponsoring GLAM sector involvement.
Wikivoyage and Wikidata coming out later this year.
Sue Gardner – Wikimedia
Audience participation, most librarians are supportive and about 1/4 have edited.
Top 5 website, only non-profit and consider themselves to be part of GLAM sector.
Wikipedia far outranks all other news and information providers, in global visits. However, Wikipedia is reliant on these sources to build it. It is the aggregation of this information from all these sources. The chart clearly shows tht Wikipedia is the go to space and in turn we should be working with it. A moral obligation? 
Wikipedia is less popular in poorer countries and in heavily filtered countries. Is available in 285 languages and is a unique cultural product, written in that language for those reading that language.  The audience is earned, not bought via advertising. 
125 staff with one programmer in Australia. 99% of the work is done by 100,000 volunteers. (showed short video of editors and what they do). Its a global group and generally young, but diverse. Quintessential Wikipedian is a graduate student. 
There is some vandalism, but majority is to help others. Leads to a virtual circle of Participation. This has been verified by external studies.
We know you aren’t perfect, but we can work on that – Barbara Pfister.
What can librarians do? Edit Wikipedia. We are pedantic and so are Wikipedians. There is a public service aspect and skill is required,both of which librarians have. You don’t have to have deep subject knowledge, but need to know where to find the knowledge.
Encourage people to understand it better. Tell people not to reference it or to rely on it alone. We should not uncritically accept information we consume.
Speak up for the free and open internet. We have a moral obligation to do this. Need to stand against censorship.
Panel – the distributed collection of Queensland memory: networking, transforming and creating knowledge – Rory O’Connor (Yugambeh Museum), Melanie Piddocke (National Trust) Sarah Scragg (filmmaker), Carla Stephan and Chrissi Theodosiou (SLQ)
Scope – the entirety of the content across the state. Much of it is hidden and one of the project’s aims is to discover these hidden collections. Have sent surveys out to partners to try to discover what is out there and is not yet discoverable. Giving them a snapshot. The distributed collection is a rethink – beyond the walls of the history societies and museums.
Our role is to pass this on to the next generation and to activate it. Qld has a first language app. For youth, it needs to be seen in a play or told in stories, whilst on location. We have limited time to obtain content and oral histories from the elder generation before we lose them and all they know.
Contemporary collecting needs ro be a part of our collections, as well as older heritage content. 
Content is held by visitor`s centres, hotels and other public and private facilities, as well as the well known hosts.  
The project is not about centralising and enforcing standards, but about helping content holders to get their materials available.
We have an obligation to get this material online, be for it disappears.
Organisations can be protective of their content, which can be an impediment to getting content online. How can we help them to recognise the value and in turn get them to work together so the awareness of each others collections is raised.
Value however, in just having an awareness raised of what they hold – not just with each other, but in the community.
How will this project help to connect collections?  Making them discoverable.  There will benefits for not only communities, but also scholarship.
Barriers- politics: perspectives from both sides of conflict, how this is handled can be conflicting and sensitive.  Need to keep both sides of conflict and this may include ephemera, websites and more.
MIMO Musical instrument museum online could be a prototype. Aim would be extended support and training from SLQ, but then a portal to connect them in, even if it’s just a 6 catalogue. Heather and I should visit SLV about their local history focus.
Advocacy is so important so that more money is invested. Need to demonstrate value.
Video oral histories is an option and we need to be collecting them on an ongoing basis. 
Partnerships with schools?
Towards digital excellence – Maggie Patton, Scott Wajon, Kate Carr SLNSW
Drivers – demand, risk of collection loss, lack of funds, lack of infrastructure.
Success factors in business case – think big, preparation through internal workshops, attention to details, experienced business consultant, prepared presentations, listened to feedback, excellent track record, relationship management, whole of library support.
Once money was given, they established a programme office, established a governance board and procurement framework, appointed programme leader and project leads and setup communication channels.
Website established and named Digital Excellence. Secondary aim of professional development.
Project scope: 12 million images over 4 years, in 52 high priority collections. Concentrating on what is unique, significant and frequently requested out of their collection of 750,000,000 images. 
Focus on World War I content including manuscripts, pre 1890 images, ACP images, pre 1860s maps, stamp and coin collections, posters, emphemera, newspapers and oral histories.
Materials chosen on popularity, regional appeal, fragility, school relevance.
Progress – internal digitisation started, staff embedded, agreements signed an external digitising about to start.
Infrastrucuture upgrade is in process and will be finished in two years.
Doing it the Wikiway: using Wikipedia to capture the untold stories of Queensland  – Michelle Swales SLQ and Rachel Lethem (Gympie Libraries)
The people are in Wikipedia, so we should be there too.
SLQ contributed 50,000 images to Wikimedia Commons, focused on famous events, people and floods, ships and more. All the articles needed to have metadata. Then articles needed tobe written to go with the images.  Ran workshops on how to do this and then offered them to public libraries – Gympie being one of 9.
Project was appealing to the library because of its exposure of local content. They were able to cross link extensively and see their images used by other content.
Workshops run by Wikimedia Australia. Notes available online from SLV. 
Already seeing thousands of hits on pages created out of the workshops.
Roy Tennant, Jon Voss and Ingrid Mason- Practical linked data for libraries, archives and museums
Jon Voss from HistoryPin
The internet revolution began with libraries – it gave us the ability to connect. Check out
3 elements that make linked data possible – culture, tech and law
We have a culture of mashups with amazing creations being generated as a result.
Technology is learning from our interactions. Using RDF that links to other links. We are almost ready to talk to machines.
We have the tools to enable sharing, but we still can lock it down by copyright. Best put it out with Creative Commons licences which dictate how the content can be used.
Roy Tennant – OCLC
Showed chart of linked data bucket which is quite out of date. 
Librarians should like this, because it is structured and most of the work is behind the scenes. We don`t need to know how to code RDF to be able to use it. eg. BBC Nature Wildlife site.
OCLC has been working with publishers and W3C on for books, developing a vocabulary.
Libraries are already using linked data. 
US is looking at the successor to MARC and have a draft for BIBFRAME which is a linked data framework. Eric Miller calls it not cataloguing, but catalinking.
Ingrid Mason
She is working on a linked data project called Huni. It. aims to unlock and unite Australia`s datasets. 
Goal is to support researchers in finding linkages between data in many different silos.
Theyare rethinking resource discovery, moving from what is, to where is. To do this, we need to be able to understand our information seekers. It is a metadata mashup.
Jon Voss 
There are networks out there of people who are doing this and are happy to network.Europeana is a huge example of linked data with 20 million records., to helpand @lodlam on twitter.
Start small, but start. freeyourmetadataorg.
Xtra dimensions: exploring augmented library spaces and social media – Mylee Joseph and Kirralie Houghton
Talking about how people, place and technology combine to bring us something even more powerful.
This is a time to move outside our comfort zone and take the opportunity to time to dream, even if the tech is not there yet.
There is an important element of place in our libraries, which gain meaning when we bring it to them. There is a need for public spaces and libraries are great examples of this.
Also have the elements of globalisation as well as glocalisation. Glocalisation is important for sustainability, for creativity and for sustaining our communities. Be careful of non-Places, libraries will avoid becoming them by giving meaning to their spaces that their community relates to.
We get hit by a wide range of ideas, but can use our social media connections to find those that are getting traction.
We are still thinking of our libraries in three distinct spaces – the physical space, the online branch and social media.  
How do we use social media to deliver library service, in a space that we don’t own. 
The three spaces are not distinct, they overlap as some people will interact with us in different ways.
1. What gaps exist in Library Policies for an integrated physical/online/social media experience? 
Pinterest eg from British Library – had a page Made in the British Library and followed that with an event where the creators brought, displayed and sold their creations at the library.
Iowa City Public Library is hosting locally produced music. Do the same with print?
2. What skills do staff need to operate in an integrated environment?
Developed a transferrable skill set – assess, explore, engage, evaluate, transition/exit.
Engage is about ensuring that we are not talking to ourselves. Social media can be difficult to measure. 
How does your content look in mobile form? New one – #23 mobile things coming soon.
3. How do we integrate your library’s environments?
Lend ipads, embedding hash tags in carpet, qr and hashtags stencilled in walls, massive wall of interactive screens with your online feeds, smartboards integrated into teaching, physical versions of online displays, surface tables, apps, social opacs, rfid tags on library cards, big like button on the building.
One of the most important things for us to do is to build the pathways for staff to be able to create this content.
Think about maker space concepts and what you would like to include in your library, how you could use augmented reality?
Sarah Drummond – Not social media but engaging digitally
Need to get over social media and innovation strategies. 
Innovation is a new method, idea, product etc.  Its not about technology, its about people. Snook, her company does this in their service design.
Double diamond design process – 
Four key points in designing – prototyping, visualising and storytelling, co-design, people. It all comes down to dealing with a ton of information. 
Fuzzt front end problem solving – Liz Sanders – its about about now knowing what the end product/process will be.
The Matter – youth engagement process, which resulted in a business model and skills building and ultimately a business.
Art of prototyping is coming up with an idea and the keep working on it until we got the product.
Improving the learner journey – project for the Scottish Government
Wanted to stop school drop outs into nothing – a negative destination. They started by mapping people’s learning journeys and finding the points where if things had been different, there would have been a different outcome.
Start up street project – challenge of rethinking the main street of town if the retails closed down, what is the space for and why would transport, people go there?  Became a catalyst for a community shop where 12 local artists were selling their stuff and became a focus for community activity. Are also giving others the skills and the opportunity to do a trial opening of their own shop.
My police project – online feedback tool, where people use a forum to report their stories and the site ensured that the feedback got to the right people and that the feedback people got an answer.
Technology is a tool and not the final idea. It’s about people.
Librarians can be tough work, but its not just us. Need to be open and try new stuff.
We are called to be architects of the future not its victims. Buckminster Fuller