Top Trends Panel – VALA2010 Day 2 Afternoon

Top Trends Panel – Tom Tague, Roy Tennant, ? ,Marshall Breeding and Karen Calhoun – moderated by Anne Beaumont.

Anne began with an example to start the conversation. It started with a photo, with information provided by the library, which conflicted with what a user offered, who dated it between 1870 and 1876, due to the type of features included or lacking in the image. How do you check the authority of it when things are coming in so fast.

What do you do? Suggested that we add it like a kind of letter to the editor, so that its a chance to share the information, without needing to worry about authority.  If its wrong then the community of users will correct it amongst themselves. Need to acknowledge the difference and separation between library generated content and user generated content.

Powerhouse Museum has this problem all the time, but not often that they get something that needs the curators to go away and fact check, but when they do, it is well worth the effort. Powerhouse allows uses to add and delete tags, both their own and other peoples. We would be lucky to get tags, so we shouldn’t be putting barriers in place to discourage this. Flickr is a social environment with people who are used to tagging and where you don’t have ultimately responsibility for what people add.

NLA adds their user generated content as a layer to the content. It can look as if it is integrated but it isn’t, but the difference is made clear. UGC is not moderated. Need to be able to hear from them. Can blend these things in useful ways. Sometimes our users know more about a subject than we do, so we should make the most of their knowledge when they contribute it.

Starting point for user contributed content – using the alphabetic descriptors that match particular Dewey numbers. It gives people a stepping off point.