Kathryn has covered the days with our tweets, through a Cover It Live session at Librarians Matter. It is well worth checking out. So instead, I will go over what we covered in the two day workshop and outline what I got out of it, as a presenter and on the side participant.

Day 1 was Kathryn doing all the hard work. We began with a few introductions and then some get to know you exercises, which gave us and all participants information on their sector, their library size and the openness of their IT systems. It was useful information for us, but also for attendees as straight away they knew they were learning alongside people who came from pretty much the same sort of environment they were working in.

Here’s the fast forward bit. Kathryn did presentations on Web 2.0, Shift in power and Library 2.0 and after morning tea I presented on Web 2.0 tools. Which means to say we had a list of 36 types of tools which we had participants research and present back to the group. They had to explain what it was and why libraries should care, with me filling in the gaps.

Most of the way through lunch, I did a quick Twitter clinic, showing how to sigh up etc.

After lunch it was Kathryn again with eBooks, the library in the cloud and opening up the library. We finished with some futures dreaming exercises. Kathryn and I finished our day with a lovely relaxing dinner at Lygon Street.

Day 2 was me carrying most of the load, although I’m still convinced I had an easier time of it than Kathryn. We began with a recap and an indication of things that attendees would like covered (which I think we did).  We then gave them some time to think about three projects they would like to undertake when they got back to work.

I then presented on Library 2.0 and users and Learning 2.0 before Kathryn took us on a fun journey on Creating media. The end of lunch was filled with an informal Sharepoint sharing session for quite a few attendees and Kathryn and I did quick demos of both Word Press and Drupal as content management systems.

After lunch, I did overviews on Creating Social media policies and let them explore some online, then on Marketing and Library 2.0, Creating an online community of practice and by the time I got to Building a strong foundation, was pretty much exhausted.

Fortunately, after afternoon tea, we got participants to plan out an action plan for one project they were going to undertake once they got back to work (chosen from the three they had written down earlier), using the worksheet provided. They then had to practice an elevator pitch with the attendees at their table, giving them immediate practice at explaining their plans.

It was an exhausting, but ultimately very satisfying two days, mainly because:

• I worked with Kathryn to create and run this program. If you have to do something like this with anyone, Kathryn is your person.
• Passion takes you a long way. I was getting very tired by the 2nd half of the second day and had a sore throat as well, but my passion for the topic and helping others to see the value in these tools, carried me through and them along with me.
• Our attendees were a great group of people who were passionate in their own way. Passionate about their libraries and enthusiastic about the possibilities that could be opened up to them through using these tools. I really loved seeing them think of ways to get around restrictions imposed on them by their workplaces.
• The collaboration that happened between the attendees with similar interests or situations. Whenever we weren’t presenting to them or they were using their workbooks, they were sharing ideas, possibilities and more about their work environments. I think it was very encouraging for them to be able to spend that time with colleagues in similar circumstances and it was wonderful for us to see that collaboration happen.

As for what I got out of it:

• Felt lucky that I work with a fairly open IT environment, especially compared to pretty much all of our attendees
• Encouraged to create more media, particularly since discovering how easy it is to do so using Windows Movie Maker  (which I must get started on and soon – thanks Kathryn)
• A desire to find some more opportunities to collaborate with Kathryn and to investigate more options for professional development presentation content – either presenting or printed, with other colleagues – online or in my workplace (offers gratefully considered, lol)
• Inspiration to think outside of the box, which came as a result of our futures dreaming session and from hearing of our enthusiastic attendees plans for projects in their workplace.
• A need for rest. Fortunately, Easter started a day later.

I’m back at work this week and this whole event already seems like a long time ago.  But it has helped to fire me up further with possibilities and plans of my own, which makes me even happier to know that it was more of a two way process than I realised.

Check out more photos at Flickr.

So here’s my shameless plug.

It is with great delight that I will be presenting “Libraries 2.0: using Web 2.0 and new media to revolutionise your library or information centre“, with my Libraries Interact co-blogger, colleague and friend, Kathryn Greenhill from Librarians Matter.

So, if you:

• have a good-sized training budget (which many of you I know don’t)
• are wanting to learn more about using Web 2.0 in your library
• would like to see one of the best and most engaging library presenters in Australia at work (that would be Kathryn, not me)
• can attend a two day seminar at the end of March
• and either live in Melbourne or could get the package deal to get here for two days,

then we would love to have you join us and other attendees, for what we are planning will be a learning, collaborating, questioning, informative and hopefully also a bit entertaining two days.

</end of shameless plug>

Ada Lovelace Day “is an international day of blogging to draw attention to women excelling in technology”.  I came across it on Facebook, where pledges from interested people were being sought to participate in what will hopefully be an annual event.  I say hopefully, because although I have chosen my inspiring woman for this year, I have others that I would like to write about in future years.  I made my pledge, so here goes.

My inspiring woman in technology is Helene Blowers, currently Digital Strategy Director for the Columbus Metropolitan Library, presenter, blogger at Library Bytes, creator of the Learning 2.0 program and 2007 Library Journal Mover and Shaker.

If that paragraph alone is not enough to show you how much she inspires me, then I’ll give you some more.  I have been fortunate enough to be able to spend time with Helene on 3 separate occasions, once at her former library – the Public Library of Charlotte & Mecklenburg County and twice here in Australia when she came out to present at various events.  I consider myself fortunate to not only be inspired by her, but also to be able to call her my friend.

She is inspiring because she is creative, innovative (with Learning 2.0 only the beginning), sharing (Learning 2.0 is shared with all libraries under a Creative Commons licence) and dedicated to advancing the profession and those of us in it (her presenting and writing are just two areas in which she does that). She looks at the way technology and library users are moving and then seeks to find ways in which libraries can lever that to meet the needs of our communities.  She takes risks, tries things out and moves forward with the lessons learned from each one.  She then shares those experiences and challenges us to do the same for our own developing communities.  She believes in the place of libraries in those communities, both now and way into the future.

On top of that, she is a dedicated mother who manages being there for her family as well as working fulll-time, has managed a relocation to another state and the continues to manage the many requests she gets to present at seminars, conferences and more, both in her US home and around the world.  She is generous with her time, her expertise and her experiences.  For all these reasons and many more, I am proud to write this post about her for the first Ada Lovelace Day. And to Helene, thanks for all that you have given to me and to the profession, I really appreciate it.

However, I also want to acknowledge some other women friends who are doing inspiring things with technology and libraries and who I would love to write about on Ada Lovelace Day in future years.  So here’s to you also Kathryn, Con, Fiona and Peta.  They, along with me and our great male partners in crime, Corey, Morgan and Snail, make up the team that write the Libraries Interact blog.  They all inspire me on a regular basis and for that guys, I give you my thanks.

I encourage you to read all their blogs, as well as Libraries Interact, to find out all the great stuff that is happening with technology and libraries in Australia.

In the meantime, have a Ada Lovelace Day!

Social media & Library Marketing

The strength of our libraries is our unique brand – which is the specific communities we each serve.  Mass marketing is no longer the key, it is now niche marketing. Even our top Australian TV shows only reach about 5% of the population.

The public visiting public libraries is a choice, not a requirement – really think about what that means.

Marketing is a requirement for libraries, but can be done in new and amazingly engaging ways through Web 2.0.  Examples included a Day in the life of Allen County – Allen County Public Library, Paint the town Read – PLCMC, Love New Jersey Libraries, Storypalooza – Gail Borden Public Library and many more.  We shouldn’t be worried about the sustainability of such programs, after all the technology is changing so fast. We should be more concerned about community needs – use short bursts to get our communities aware of their library.

Create an engagement calendar. Use regular events and holidays to create activities, using free online tools, such as image generators.

8 Steps to Marketing 2.0:

1. Educate – learn about social media
2. Experience – participate and join in the conversation
3. Envision – develop a 2.0 marketing plan
4. Engage – create social celebrations
5. Enable – help your library brand & content travel
6. Expand – play with multimedia
7. Explore – learn as you go & track success
8. Experiment, experiment, experiment

And to top it all off: “The best way to get your customers to market your brand is to allow them to promote (the library) by marketing themselves!”

2.0 Innovations: Passions to Practices

We need to be looking for reasons to change, not excuses for not changing.

Efficiency evolution – improving on what already exists – libraries are good at this. Evolutionary evolution – creating something new and distinctly better. Revolutionary evolution – radically changes business and culture.  Libraries are great at the first and have a long way to go before they are anywhere near implementing the others.

Four elements of innovation: creativity, strategy, implementation and profitability.  Innovation in libraries usually fails at the strategy – lack of buy-in being one of the unbreachable barriers reached there.

Innovative ideas come from focussing on quantity – not quality, collecting everything, getting out of the comfort zone and adding constraints to your thinking.

However, it can be not so much the ideas you need to focus on, but how to move those ideas through the organisation.

• Sell it – tie it to your mission and vision statements
• Create alliances – build relationships that will give you support
• Don’t ask for permission – either ask for forgiveness where the risk is all yours, or ask for support and share the risk
• Sell your vision personally – if you have to produce a report, follow it up personally – you can’t sell a vision on a piece of paper
• Find a champion – if not a supervisor, find a mentor – even if they are outside your line of authority

Implementation requires time, resources and scope. If there is a problem here, you need to revisit the strategy. The profitability comes with how the idea is enacted within your organisation.

Change is about leadership – shouldering it yourself. Change begins with me, leadership is taking the responsibility for moving things forward.

Well that’s it, apart from all the personal little notes I wrote myself about things to chase up for myself or for my library – and there are many of those!   All Helene’s slides are available from Slideshare and I recommend you check them out – they are well worth it.

So now that the gushing is out of the way, its down to what I got out of it.  And although I am well up to my neck in all this stuff and have been for a few years, I still got plenty of it, with sincere thanks to Helene, Kathryn and the other wonderful participants in this Masterclass (a few of whom I am now in touch with on Facebook and Twitter – hi!)

Exploring the shift

The shift from Web 1.0 to Web 2.0 has been about the shift from Find – seeking information, to Connect – community.

As this connection becomes more widespread and internet access becomes ubiquitous, libraries will no longer be needed for access – what will we be about then?

The first digital divide was about access, the 2nd digital divide is about:

• the ability to do smart searches
• the ability to validate soft information (eg. Wikipedia)
• the ability to find information via hot channels (eg. Digg, Twitter etc)
• the ability to understand the current culture of informal languages (ie. text messaging)
• the ability to get information to travel to you
• the ability to create and re-mix content
• the knowledge that learning is a continual process rather than an achievement

Interestingly I realised that I could not say with total confidence that I could do all these things, but I also know that the vast majority of my professional colleagues definitely couldn’t, so there’s a big challenge for the future.

Helene showed us the Library Meme map: which I will definitely be looking at more closely in the light of our library website redevelopment.

Library 2.0 Meme Map

Patron 2.0 was discussed as enabling our users to contribute content to the library website – a situation that requires radical trust.  We currently allow commenting on our blogs, after approval of course.  Could we relax that further and how else could we and should we be opening our content to our users.  Can we so easily let go of the reins, especially when we are only just now getting the hang of them?

Moving from 1.0 to 2.0

Personal movement is straightforward.  Moving your organisation is more difficult. How do you do it?

1. Learn to listen – show management what people are saying about the library and the technology eg. Google Alerts – find out what the conversation is and respond to it.Pay attention to user generated content and comments.
2. Learn to spy on yourself – get RSS feeds of content you present.
3. Join the conversation – respond to what’s out there.
4. Manage your online reputation – there is a move from organisational to personal brand, with organisations have a personal front. The shift has to be to building the reputation of the individuals, which then reflects on the organisation.
5. Create a home base – a place from which to build your online reputation. A website, blog, Facebook profile, etc. Build it on your own name, engage your passion, start commenting, link & trackback, join other communities, create connections with yourself (between your online presences), continually engage with others. Its not a one off process, so you need to have a strategy.

Does your library’s mission statement translate into the online environment? If not, what has to change?

On a different tangent, I had to agree with Helene that users see the library’s website, not so much as a distinct virtual branch, but as an extension of their local library.  We experience this in our everyday virtual contact with ours users.  Which places an interesting perspective on getting management support for the library website and how to present it to our users, when each of their perspectives can be very different.

And thus ended day one.  For those who are interested in more, Helene has made her presentations available on Slideshare.  In the meantime, I hope to get my notes on Day 2 up soon, so stay tuned.

We need to tell good stories – tell each other about the good things that happen, not the bad, which is what we usually do.

Stephen said that our stuff is awesome, we are in good standing amongst the libraries of the world. We need to let go of the nostalgia. Change has been really slow relatively speaking, especially compared to the baby busters. Big changes coming, which will be fun if you like riding a roller coaster.

What are we going to do to get good results for our users – how can we negate the skewed results of search engine optimisation – where anyone can make sure their content, true or not, lists high in results.

Some people have 40 year careers. Ensure it is 40 years of incrementally better years, not just the same thing year after year. Choose to make the difference. You need to put your meat in the game = professionals commit.

Libraries matter – the Bill and Melinda Gates Foundation grants is just one example. Stephen gave a long list of examples where librarians are making a real difference, doing things that get people connected to the net and to the information they need, saving money, saving lives, saving our culture and our history and so much more. We need to tell our government about the competitive edge that libraries give Australia. Who do you think built Yahoo – librarians were pulled in to make it work.

What is the competitive advantage we have in our environment? The difference between us the internet is us – sensitive, intelligent, helpful – we are not a list. Put ourselves out there, with photo and social networking profile. Show who we are as well as what we can do.

DREAM BIG – start small, but dream big.

We dont know every little moment of truth that happens in the library. We can be the human touch for people. We may never know the difference we make to each individual.

Democracies persist because of libraries. Its not coincidence that libraries are often the first casualty of war. Librarians protect freedom of information, giving access to all, regardless of what our opinion of it is – we are truly bipartisan.

We have to learn the things that are making a difference, improving service to our users. If you dont want to learn, then get out of the profession.

We are a global profession, a bottomless network. Every librarian has hundreds of moments of truth, where we fight for our freedom, save lives, cure disease, challenge poverty and ignorance. Not dreaming 08, but dreaming big. Say yes every chance you get, encourage others and dont get discouraged. Those who say it cant be done, get out of the way of those who are already doing the impossible.

We are about books, we dont have to advertise that, what we do need to advertise is that we have people who can help you with just about anything. Show who we are and what we can do.

Web 2.0 is about things you can do and people you know. When you go online do you see people you know. You need to be where your users are, otherwise you are on a march to irrelevance.

Stuff will change faster now – by 2020, all content ever created will fit on an iPod. Video games outsell most content combined, ringtones are huge! Pocket size devices will dominate, the devices coming out are about having ubiquitous access on your person.

New? Semantic web, the cloud, no choice search engines, GIS oriented search, virtually unlimited fulltext books, streaming media and spoken word search, personalisation 3.0, microblogging, registries and so much more.

Normal now is RSS, blogs, YouTube, social networks tagging, wikis, SEO and GIS. If libraries arent involved in that, then they are behind. Resist the library culture of poverty, victimisation, risk aversion and passive resistance. We have to pass the chasm of early adopters and into the space of early majority. We have a technology lifecycle, we have to get on the curve early and stay there.

If we dont get into social networking, then we are going to miss it when they progress to the next stage – this is just the tip of the iceberg.

So what should libraries be paying attention to? The user-centred universe, be more open to users paths. A few things to do right away – the time is now! Need to play, pilot, trial, experiment. Mobile is important, confirm your presence, be where your users are, how your presence appear – personal,, professional; get good at the cloud (where users are going), play at e-books, get serious at literacy (dont use that term for users) and check out XML, get serious about e-learning, care about our cultures, just expand, know that most physical objects are dead, get real about influence, the next generation content.

Humans are our competitive edge. Be open to lifelong learning, our careers have seasons, need to have reciprocal mentoring – peers, be important, we can invent the future and make a difference. Just have some fun! Dream big!

The reason I am so excited is that the mailman has just delivered my book!  Well its not just my book, I am just one of 19 contributors, but still excited anyway.  I’m a published author!  In a book, not only a journal!  Information Literacy meets Library 2.0 ‘addresses the impact of the adoption of these (Web 2.0) technologies on information literacy teaching’.

I wrote Chapter 5 – “Information Literacy, Web 2.0 and public libraries: an exploration”.  Most of the content came out of my study tour last year and coincidentally from what I learnt at last year’s Computers in Libraries conference.  For Australian readers, Judy O’Connell from Hey Jude authored Chapter 4 – “School Library 2.0: new skill, new knowledge, new futures”.  I am honoured to be in such great company in this book, with not only Judy, but 17 other great library experts.

I was surprised and delighted to also discover that it is a hardback edition.   I really like the cool cover (although this image does not do it justice) and the detailed information (including the list of contributors) on the back.  Thanks to the editors Peter Godwin and Jo Parker for inviting me to be involved.

Peter and Jo are following up the book with a blog – Information Literacy meets Library 2.0 where both the editors and the contributors will be able to continue to update the contents.  Also hope to do some related podcasts.  Come check it out!  I’ll just go back to exploring the crisp white pages of my book!

So how did I come to get these ‘gigs’ – what makes me the expert?

In my case its a combination of things. First off, I know a bit about Web 2.0 and libraries. After all, I have been reading about, immersing myself in it and blogging about it for over 2 years. Which is more than most people in libraries. So my expert status comes from having a degree more knowledge than my audience.

But there are many librarians who know more than me on this subject, so what else is there? Another important consideration is geography. Two of the upcoming presentations are in Melbourne, the city I live in. Always easier to get a local – cheaper too.

However, the workshop I am doing is in Sydney – so that limits geography a little. I say a little, because there are some great Library 2.0 experts in the US – I read their blogs regularly – but again there are limits to what people and organisations will spend, especially if expertise can be found more locally. (and Sydney is only an hour’s flight away).

So, I know a little more than my potential audience, I have geography on my side – the more local the better. Then there is another issue altogether. Availability. The Sydney thing again – I was not the first person asked. From what I can gather, I was at least the fifth person asked (if not further down the list than that). So even considering all that’s come before, you have to be willing and available to be that expert.

Now that’s a personal decision. I don’t know why the others asked before me didn’t take up the invitation – could be many reasons: time, priorities, not interested, etc, etc – it doesn’t matter really. The opportunity came to me and I decided to take it – which makes me the expert in this particular situation, regardless of how far down the list I was.

And how did my name come up to be asked (even down the list) – somebody was kind enough to recommend me. I don’t know who, but I thank them for this opportunity.

Its been an interesting journey already this year for me, as I have never considered myself to be a public speaker – in fact the only other presentation I did before all this was at a conference in 1999 and I was so nervous – got through it by will alone I’m sure. But I have done 2 presentations since my study tour, (and 1 before) with 3 still to go and I am getting more confident each time. Maybe its because I am older, know my stuff a bit better, know myself a lot better and have a real passion for the subject. Maybe I’m just a late bloomer.

Whatever it is, I think it finds its roots in something that Kathryn at Librarians Matter blogged on not long ago in “My raucous week of putting my meat in the game” – its about putting yourself out there. I have been blogging about these things for going on 3 years, have been initiating them in my library and have been encouraging others to look at them for their libraries. I haven’t been worried about putting my name to any of this, but neither have I been seeking anything, except the chance to share my experience.

So what makes an expert? Someone who has learnt more than most about a subject dear to them (its easier when you have a passion for it), in a good location, who’s available, recommended and putting themselves out there.

But an expert is not what I planned to be – all I planned to be was a librarian loving what she is doing – which happens to be Web 2.0 and Libraries. If people want to hear what I have to say – then I am happy to go and share that with them – not for my benefit, but for theirs. I have learnt a lot from other people’s experiences, so its only fair that others may be able to learn from mine.

Which brings me to the point of this post. I have been thinking about the biblioblogosphere and all the library bloggers out there, sharing experiences, successes and failures, thoughts and processes and more. I started thinking about what these faithful people have done for me, without them even knowing about it and I had to start making a list.

If it hadn’t been for library bloggers I would never have:
- started reading blogs
- started reading the library literature more widely
- started writing book reviews for the library literature
- started reading outside my profession for parallel experiences and new ideas
- started my own blog, to share my own experiences
- discovered the amazing resources and programs available out there
- participated in Learning 2.0 and become a champion for my library’s staff when doing the same
- been invited to participate in a librarian group blog – Libraries Interact, with a great group of motivated librarians from around Australia
- been motivated to apply for and receive the scholarship and conduct the study tour I did in April this year
- pushed for my library to start its own blog
- started using mashups on my library’s website – only just scratching the surface here though so far
- developed increased confidence in myself, my skills and the new skills and inspiration I was receiving from your posts
- asked to participate and then actually write a chapter for a book being published in the UK next year
- gathering new inspiration and ideas to play with and hopefully translate into something my library service can utilise and better serve my patrons
- had the confidence to submit proposals to library conferences in Australia
- had the inspiration to write for the library literature in Australia (still working on that one).
…. and that list is just off the top of my head, without any long consideration.

I have progressed more professionally in the last 3 years, than I had in the previous 19. Even though my job title hasn’t changed much, the work that I do, my love of it and my wider knowledge of the profession has grown exponentially (and there is potential in the job situation, so that may better reflect this development soon too).

And it’s all because library bloggers out there unselfishly decided to take the time to share their thoughts, experiences and more. They took a risk, put themselves out there, not knowing whether anyone would read and I again want to say thanks. I am more in love with my profession, my work and the life-long learning process that I am again engaged in, than I have ever been before. They are an inspiration to me, they give me inspiration to make the changes, small and large, to help make my library service better for our users – as a professional, I could not ask for a better gift from my profession.

So I am freshly motivated. By the posts I am reading, the motivations behind them and the people who create them. It is an honour to be numbered amongst them.

I started thinking about it more when Ryan Deschamps at The Other Librarian came out with “We asked for Library 2.0 and got 2.0 Librarians.” Although I agree with his premise, I wailed when I read the part that said that he sensed that the “prominence of the Library 2.0 moniker has plateaued”. Why did I wail? Because we had only just started! Our library blog is now a year old (had to stop to do a blogiversary post on that blog!), but it is just scratching the surface of what we hope to do.

Anyway, that got me thinking out what Ryan was saying and yes a lot of the changes at my library have been driven by me, a 2.0 librarian and initially I think my attitude was of the “cool tools, how can we use them” kind. Fortunately, that time passed quickly and I have been refocusing back on our users. Nicole at What I learned today took the words out of my mouth –
“I’m all for everyone learning everything they possibly can, but not all the tools are the right fit in all organisations….. I just want to bring every tool I can to your attention, because one might just be the one you were looking for to solve that one pesky problem you were having.”

At the same time, our users have been changing. Our library website use is just starting to skyrocket – we have seen an over 200% increase in virtual visitors to our website in the past year. Our website is a destination for our library users, more than ever before, I think partly because of our new library system, but also because of the development of our users as computer literate people. Apart from the catalogue, a few select webpages and the blog, our website is an online brochure, which is fine in itself. However, my aim now is to try and make the virtual experience of the library at least equal to the physical experience and an online brochure doesn’t do it. We don’t have programmers on our staff and there are only 2 staff here with html skills, so the only way to provide better service through our website is by using Web 2.0 tools. We have started with simple things like booklists linking directly to our catalogue (not web 2.0 I know), a Flickr account and a Google Maps mashup for our branches and mobile library stops.

I’m not alone in this either. A big group of our library staff have enthusiastically started the Learning 2.0 program, in a project driven by the State Library of Victoria, which I am very excited about. We will have staff knowledgeable about Web 2.0 tools which is great for them and our users, but hopefully some them will also be full of ideas for projects and the motivation to be the ones to drive it. I can’t do everything, much as I try, so it will be great to have others on board to contribute, especially in areas where I have neither the skill, interest or motivation.

There’s so much more I can say here, but it would go on forever if I let him. So for me and my library, Library 2.0 is just entering the building, so its far from over for us. We may not call it Library 2.0 and in a way its something we have been doing for forever, but its also a new frontier that we are going to explore and have fun doing it too!

For yet another perspective and well worth readings is Kathryn’s post at Librarians Matter – “What’s new about Library 2.0? Shift in power“. She makes some great points and it brings home to me that the definition of Library 2.0 is not only different to each library, but to each librarian, all depending where they are at, as institutions and individuals. You have to love something that is that flexible!

On a final note. There was a ton of feedback on Annoyed Librarian’s post – the “Cult of Twopointopia“. The post was fascinating, both in its biting wit and its ability to make me think. The numerous comments on the post were even more fascinating, for a couple of reasons. First – it was nice to see the passion of librarians on both sides of the argument. That’s one of the great things about our profession – we are generally very passionate about what we do. I guess it makes up only a bit for the less than professional level wages we generally earn. Second was that the arguments and flames were flying thick and fast and all I could think was that we are all supposed to be on the same side, so why are we turning on each other like this. We all have our interests and specialities, why aren’t we more grateful, accepting and understanding of the differing viewpoints that make us such a great profession?

That’s my 2 cents worth on the topic. Would love to hear what you think!